Summary
- An Ayah Account is optional for browsing, reading, listening, downloading, and device settings.
- Personal saves, Quran Activity, goals, and plans require an account and synchronize through the Ayah Apps service.
- Downloads, raw recent-playback history, searches and repeat state remain on your device. Signed-out Last Read is stored in a separate local guest workspace.
- Ayah Player does not record personal Activity while you are signed out.
- Ayah Player does not include advertising SDKs, sell personal information, or track you across apps and websites.
- Problem reports are sent only when you deliberately submit one and are not automatically linked to your Ayah Account.
Information stored on your device
Ayah Player stores app information locally so its features work. This may include account workspace caches, recent playback, playback position, downloads, selected translations, reading settings, display language, theme, repeat settings, and guest Last Read.
When signed out, account-owned personal records are hidden. Removing app data or uninstalling the app may permanently remove device-only information and account caches that have not synchronized.
Optional Ayah Account and synchronization
If you create or use an Ayah Account, authentication is provided by WorkOS. Ayah Player receives and stores an internal account identifier, your email address, profile name, and any profile photo you choose. WorkOS processes the authentication information needed to create and secure the account.
The Ayah Apps service synchronizes selected display and reading settings, favorite reciters and recitations, playlists, bookmarks, notes, ayah folders, last-read position, Quran Activity, Quran completion, lifetime listening totals grouped by reciter and Surah, listening goals, and reading plans. It synchronizes compact daily totals and Quran-reference sets, not a raw event-by-event reading or playback log. This information is linked to your account and used only to provide account, synchronization, security, export, and deletion functionality.
Ayah Player does not record personal Activity, goals, plans, bookmarks, notes, folders, favorites, or playlists while you are signed out. Signed-out Last Read stays in a separate local guest workspace. Signing in starts Activity collection from that point; earlier signed-out reading or listening is not estimated or added to the account. A previously signed-in account can continue recording locally while offline and synchronize when the connection returns.
Signing out hides the account's personal workspace on that device. Signing into another account restores only that account's records. Older app versions may have personal items saved before an account was required; the app keeps those upgrade-only items separate and asks before adding them to an account. You can edit the profile, export the stored account record, sign out, or delete the account from the Ayah Account screen. Deleting the account removes its synchronized records and identity from the Ayah Apps account service; device-only data remains until you remove it through the app or device controls.
When you sign in, synchronization also sends a randomly generated app installation identifier linked to your account. It distinguishes devices and prevents duplicate activity; it is not an advertising identifier and is not used for tracking.
Information that does not synchronize
Downloaded recitation audio and translations, raw recent-playback entries and resume details, repeat state, and searches are not included in Ayah Account synchronization.
Historical recordings
The former practice-recording feature is retired. The current app does not request microphone access or collect new practice audio. Historical recordings preserved on a device are not uploaded through Account synchronization.
Audio, text, images, and downloads
Ayah Player connects to external providers when it streams or downloads Qur'an recitation audio, translation data, fonts, or other credited content. Providers may receive ordinary network-request information, including your IP address, user agent, and the requested resource. Ayah Player does not control provider server logs or privacy practices.
Optional problem reports
If you deliberately submit a problem report, the app sends the report over HTTPS. A report may contain your message, report type, platform, app version/build, OS version, device model and form factor, selected locale, and relevant reciter, surah, audio source, audio URL, current value, or suggested value.
The reporting service stores the report, a one-way hash derived from IP address and user agent for spam prevention. New report records do not store the raw IP address or raw user agent; older records and infrastructure logs may have different retention. The service does not attach an advertising identifier. Reports are used to investigate and document app, catalog, timing, artwork, translation, or playback issues and are not automatically linked to your Ayah Account. If you permit contact, your reply email and any supplied contact name are retained with the report and can identify you. Anonymous mode omits those contact fields; please avoid identifying details in your message. Configured-service failures remain available for retry. If reporting is unconfigured, only contact-permitted reports can open a draft in your email app, whose provider handles delivery.
If you explicitly permit contact, authorized support staff may send a reply or a fix notice to the email you supplied through Cloudflare Email Service. The reporting service retains the correspondence and delivery-operation receipt to prevent duplicate sends and handle uncertain delivery. Incoming email replies and automatic email threading are not currently available.
Optional reciter requests
Anyone may browse suggested reciters and aggregate support counts. Sign-in is required to suggest a reciter. Submitting a suggestion sends a reciter name and optional Arabic name, source link and moderation note, and links the suggestion privately to your Ayah Account user ID. Source links and notes are not public. Earlier anonymous suggestions retain their existing one-way network hash for abuse prevention, not the raw address. Signed-in users may support a request and optionally request notification when it is added. Support and notification choices also link privately to your Ayah Account user ID for app functionality. These private account relationships are not publicly exposed and are removed by Account deletion. Availability notifications appear in your private in-app inbox; they do not send email or reveal supporter identities. The request relationship does not itself store your email or account token.
Permissions
- Internet: streams and downloads app content, connects to your optional account and synchronization service, and submits reports and reciter requests you choose to send.
- Media playback and foreground service: keeps recitation playback available in the background.
- Notifications: provides media controls where supported.
Analytics and advertising
The current app does not include advertising SDKs or third-party behavioral analytics SDKs. It does not use your information for advertising or cross-app tracking.
Children
Ayah Player is suitable for general audiences but is not directed specifically at children. An account is optional. A parent or guardian should supervise account creation where required by applicable law.
Retention and deletion
Local app data remains until you remove it through the app or device controls. Ayah Account profile and synchronization records remain while the account exists and are removed through in-app account deletion, subject to short operational backups or records required for security and legal compliance. Submitted reports are retained while needed to investigate and document the issue. You may request deletion of a submitted report by contacting support with enough detail to identify it.
Security
Ayah Player minimizes collection and uses encrypted HTTPS for network services it controls. No storage or transmission method is completely secure, but unnecessary personal information is intentionally avoided.
Changes
Updates to this policy will be published at this permanent URL. Material changes affecting app data will also be reflected in the app or store listing as appropriate.
Contact
For privacy questions, account requests, or report-deletion requests, visit Ayah Player Support or email hello@ayahapps.com.